Purpose of the application
The purpose of this CSR software application is to enable the user to implement into the management system and strategy of the company or organisation. How is this done? By evaluating the current CSR situation of the company. This is done by a unique CSR-Matrix which includes all the core CSR subjects and issues as described in ISO 26000. As soon as the user fills out the CSR Matrix he/she will be able to see the CSR situation in the company in relation to ISO 26000. Further the software provides clear stakeholder engagement steps to better evaluate the own position and propose ways forward. Eventually, the ”The Complete CSR Toolkit” program enables the user to observe the improvements, through a chart line of progress. The data resulting from the user input can be used in Power Point Presentations via a direct link to an exporting function; there are no complicated exporting processes involved in this CSR reporting tool.
Conclusion
This program is a tool that enables:
- an understanding of Social Responsibility - CSR
- awareness creation for the development of an organization’s CSR strategy
- a systematic examination of how an organization is doing in its day to day operations in CSR issues and relative to its strategy; and areas where it is weak and needs improvement
- coaching on communication best practice and stakeholder engagement
- CSR internal reporting.
The Complete CSR Toolkit Features
Level 1 - Introduction to CSR
Level 1 is an introductory level. Here you find answers to a few simple questions:
• What’s CSR? – Definitions, terminology
• Why CSR? – Broad considerations
• What are the benefits of CSR?
• What can this program do for you?
• How to use this program?
Level 2 - CSR Strategy
This level presents the key components of the CSR strategy for your company. The program provides guidance through leading-questions (e.g. “Does your business have impacts on a community?” if Yes, then: “Community engagement should be incorporated into your CSR strategy”).
Level 3 - CSR Step by Step
This Level presents the CSR Matrix based on ISO 26000, in a friendly and organized structure. It is organized as follows:
• Intro – Introduction
• Step 1 – Selecting the Core Subject
• Step 2 – Selecting the Issue of Interest related to the selected Core Subject
• Step 3 – Grading the Key Considerations related to the Issue of Interest
• Step 4 – Implementation Processes
• Step 5 – Guidance on strategy/activities to improve weak grading and KPIs
Level 4 - Stakeholder Engagement
The key components of the stakeholder engagement process as questions addressed to the user. References and other information.
Level 5 - Reporting
This level is the one which makes available several reports created on the grounds of the data inserted by the user in the previous levels.
The items which you may access at this level are the following:
• Key Consideration Charts
• KPIs charts
• Ideas on tools to be used for effective communication
• Quick button to produce UN Global Compact yearly update report
• Guidance on Global Reporting Initiative
Level 6 - Review and Audit
This level has two sections, one which presents the tools for review/internal and/or external audit – as text – and the second one which enables the user to create a report of whose contents results from ticking certain boxes, in accordance with the context of your organization.
Level 7 - Explanations & References
This level supplies explanations about the terms used, about international agreements, etc. It is divided into three sections:
- Explanation of the terms used – this is a CSR terms glossary
- International agreements / conventions / standards – a list of such documents
- How to understand the details of each aspect of ISO 26000 – this section is represented through a text about “Understanding the social responsibility of an organization”
